The pool is heated, and is usually kept quite warm (though it seems to have a good bit more chlorine than a normal pool), and they keep coffee available at all times. Now for the few up sides: The hotel is on a bus route, so its easy to get around, and is very close to some decent food places. The staff is friendly, and polite, and professional, but I question the management skills of whoever is in charge. I understand that the last part may be out of their control, but the rest of it certainly isn't. And to top it off, we attempted to extend our stay for a month, again due to the house fire and the hotel being close, but were told they are sold out, and we are welcome to try again next week. And the floors and bed dressings constantly feel damp, for some unknown reason. During the 9 days we stayed here, one of their elevators malfunctioned on me on 3 separate occasions.
The breakfast is lack luster, and is often out of things like butter for the toast and waffles, or sugar/creamer for the coffee. The beds are uncomfortable, like sleeping on padded wood. Once we were checked in, the problems started. Best Western Premier looked like one of the best options available for places to stay because its close to our house, and is a fairly new and good looking building. We had a house fire, and were displaced from our house until it can be repaired. She was compassionate and a much needed “ray of sunshine”! Words cannot express our gratitude for her kindness at a time of need. A chance to relax, share memories and laughs. It was an opportunity for our immediate family to spend some much needed time together that wasn’t at the funeral home. And, boy, did we need her! It wasn’t just for the drinks. By the time we got back to the hotel each night we were totally frazzled and in need of a stiff drink! It was almost closing time (both times) but Ashley told us that she would stay as long as we needed her.
Our days were fraught with sadness, stress, and so many decisions. where we really felt that the hotel was superior to others that we have stayed in was, Ashley C., the bartender. The rooms were super clean and nice (and I am a bit of a hotel snob), and the staff was extremely helpful in everything we could possibly need for those few nights. Most of the family lives out of town so we booked this hotel for us and the visiting ministers. My dad was in a car accident and didn’t survive. we booked about 15-20 rooms here in February 2020.
Best Western Premier Airport / Expo Center Hotel Rooms.Best Western Premier Airport / Expo Center Hotel Features.Hotels near Best Western Premier Airport / Expo Center Hotel.
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